Shipping policy

We only ship within the United States. We do not ship internationally.

As all Mae Ware items are handmade, please allow 1-2 business days for processing (excluding major holidays). During busy periods, processing may occasionally take a little longer- we appreciate your patience!

For standard shipping (2 to 5 business days) through USPS, the flat rate is $8.00.

For express shipping (1 to 3 business days) through USPS, the flat rate is $15.00.

Orders over $50.00 (before sales tax) qualify for free standard shipping.

We also offer free local delivery within a 6 mile radius of 27th & Superior in Lincoln, Nebraska.

Once your order is placed, you'll receive a confirmation email. When your order ships, we'll send a second email with your tracking number. 

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. Email us at contact@maeware.com with your order number and photos of any damage, and we'll make it right.

Undeliverable or Returned Packages If a package is returned to us due to an incorrect address or failed delivery attempt, we'll reach out to you to arrange reshipment. Please note that additional shipping fees may apply.

Holiday Shipping Orders placed on or around major holidays may experience processing and delivery delays. We recommend ordering early during peak seasons to ensure timely delivery.